OUR SERVICES OVER THE FESTIVE PERIOD
We will be running a reduced service over the festive period to keep supporting households across Scotland with energy efficiency advice.
Home Energy Scotland Service
Our Home Energy Scotland team is available as follows:
| Day | Date | Opening hours |
| Monday | 23/12/2024 | 9am – 5pm |
| Tuesday | 24/12/2024 | 9am – 2pm |
| Wednesday | 25/12/2024 | Closed |
| Thursday | 26/12/2024 | Closed |
| Friday | 27/12/2024 | 9am – 5pm |
| Monday | 30/12/2024 | 9am – 5pm |
| Tuesday | 31/12/2024 | 9am – 2pm |
| Wednesday | 01/01/2025 | Closed |
| Thursday | 02/01/2025 | Closed |
| Friday | 03/01/2025 | 9am – 5pm |
Affordable Warmth Team
Our Affordable Warmth team is available as follows:
| Day | Date | Opening hours |
| Monday | 23/12/2024 | 9am – 5pm |
| Tuesday | 24/12/2024 | 9am – 4pm |
| Wednesday | 25/12/2024 | Closed |
| Thursday | 26/12/2024 | Closed |
| Friday | 27/12/2024 | 9am – 4pm |
| Monday | 30/12/2024 | 9am – 4pm |
| Tuesday | 31/12/2024 | 9am – 4pm |
| Wednesday | 01/01/2025 | Closed |
| Thursday | 02/01/2025 | Closed |
| Friday | 03/01/2025 | 9am – 5pm |
Green Energy Helpline
Our Green Energy Helpline team is available as follows:
| Day | Date | Opening hours |
| Monday | 23/12/2024 | 9am – 5pm |
| Tuesday | 24/12/2024 | 9am – 4pm |
| Wednesday | 25/12/2024 | Closed |
| Thursday | 26/12/2024 | Closed |
| Friday | 27/12/2024 | Closed |
| Monday | 30/12/2024 | Closed |
| Tuesday | 31/12/2024 | Closed |
| Wednesday | 01/01/2025 | Closed |
| Thursday | 02/01/2025 | Closed |
| Friday | 03/01/2025 | 9am – 5pm |
EcoCosi
Our EcoCosi team will be out of office from 24 Dec – 6 Jan.
If you leave a phone message or email during this period, someone will get back to you as soon as they can after the 6 Jan.
Tel: 0131 539 8646
Email: enquiry@ecocosi.org.uk
Online advice
Remember, we’ve got plenty of online advice to help you stay warm for less over the festive period.
Find lots of useful tips and tricks on our our Energy saving in the home page.
Changeworks delivers Home Energy Scotland in the south east and Highlands and Islands on behalf of the Scottish Government and Energy Saving Trust.
As well as providing free, impartial expert advice to thousands of people every month to help them to keep warm in their homes for less, they identify funding opportunities for households seeking to install energy efficiency measures.
For more information, give Home Energy Scotland a call on 0808 808 2282 or email and the team will be happy to help you.