Electricity prepayment meter screens
Electricity prepayment meter screens can show you a lot of information. This page will help you to understand what’s on each screen.
Your electricity prepayment meter should have a display screen. Pressing the blue button on the meter will change the information on the screen.
What the electricity prepayment meter screens show
The table below explains what the different screens on your electricity prepayment meter show.
You’ll see R1 (daytime) and R2 (night time) rates mentioned in the table. Most customers will only have a single unit rate (R1). However, customers on tariffs such as Economy 7 will have both an R1 and R2 rate. There are also other metering configurations with multiple rates and these can be shown differently on some meters.
| Screen | What the screen shows | Example |
|---|---|---|
| A | Your credit, emergency credit or debt. Where there’s just a number, this is your remaining credit If there’s an ‘e’ next to the number, this is remaining emergency credit If there’s the word DEBT, this shows your debt | £5.00 £3.00 E DEBT £7.00 |
| B | If your electricity is off, you’ll need to top up this amount, plus £1, to reconnect | £3.00 |
| C | The time and your current unit rate (‘R’). ‘R1’ is the day rate. ‘R2 is the night rate | 12:45 37.230p R1 |
| D | The date and your current unit rate (‘R’). ‘R1’ is the day rate. ‘R2’ is the night rate | 22/02/2024 14.670p R2 |
| E | Total credit that’s been added to the meter since its installation/last reset | £387.00 |
| F | Amount taken each week for debt (if applicable) and standing charge | £4.20 |
| G | Total units the meter has used since it was made | 17074.03 |
| H | Current R1 meter reading | 8537.01 |
| I | Price per unit of electricity for R1 | 37.230p |
| J | Current R2 meter reading | 8,537.01 |
| K | Price per unit of electricity for R2 | 14.670p |
| R | Emergency credit limit | £5.00 |
| S | Total debt | £20.00 |
| T | Debt recovery rate per week | £3.00 |