Green Energy Helpline

Get the free support you need for a greener, more sustainable way of life.

A woman at a table, using her mobile phone to call the Green Energy Helpline
  • Guiding you to the best green options for you
  • A personalised plan for getting the most out of sustainable energy
  • Signposting to funding and grants

Green energy should be for everyone.

Going green should leave you better off, not worse. That means a warmer home with lower energy costs, whether you own or rent. It means technology that’s affordable, reliable, and easy to use, in and out of the home.

Call us or complete our call back form to find out how we can help you.

Call our Green Energy Helpline

Freephone: 0800 008 7766

Lines are open Monday-Friday, 9am-5pm.

Out of hours or an organisation wanting to refer a customer? Request a call back using the form below.

The service is available across Central and Southern Scotland. 

Our Green Energy Helpline advisors provide expert support on:

  • Sustainable energy technologies for your home
  • Smart meters
  • Energy tariffs
  • Electric vehicles

We know that systems like heat pumps and solar panels can often seem confusing or complicated. There’s a lot of information out there, and not all of it is accurate or easy to understand.

That’s why our expert team are on hand with simple, honest and free advice. We can also help you get to grips with smart meters, tariffs and electric vehicles. From guidance on your best options, to getting the most from sustainable energy technology, we’re here to support you.

We’ll develop a tailored plan based on your needs, with relevant information and signposting to funding and grants. We also provide guidance on how to get the most out of measures such as solar panels, heat pumps and more.

Get the support you need for a greener, more affordable and sustainable way of life.