Expert energy, retrofit and funding advice
We provide expert, up-to-date information and advice, whether you own or rent.
We provide tailored advice on energy use and sustainable technologies in the home. This covers everything from pre- and post-installation support, through to in-depth advocacy for energy debt and billing issues.
Find out more about our services below:
EcoCosi: home retrofit service
EcoCosi from Changeworks is a home improvement service for homeowners. We deliver home comfort with energy efficient retrofit.
As the experts in decarbonisation, Changeworks provides tailored advice and a quality service. We’ll be by your side, supporting your journey towards a cosier, more energy efficient home.
The service is currently available in Edinburgh and the Lothians, and will be rolled out to other parts of Scotland at a later date.
Online advice
We have a range of energy advice, templates and tools to meet your energy and retrofit needs at any time of day.
Whether you’re having difficulty paying your energy bills, experiencing trouble with your supplier, or want easy-to-follow energy saving advice, we can help.
Home Energy Scotland
Home Energy Scotland is funded by the Scottish Government and delivered by Changeworks in the South East and Highlands and Islands.
Our advisors deliver free, impartial advice around reducing energy use to save money on bills, ways to keep your home warmer, renewable technologies, cutting water waste and more.
The Home Energy Scotland team can also find out if you are eligible for any grants or funding to make energy efficiency improvements to your home.
Affordable Warmth Services: energy advice, fuel debt and advocacy
We provide expert energy advice and fuel billing advocacy if you’re struggling with energy debt or struggling with heating your home.
We are specialists in resolving billing and debt issues, can help you to access funding and vouchers, as well as support you to apply for the Priority Services Register and the Warm Home Discount.
If you have more complex needs, we can provide home visits.
Green Energy Helpline: low carbon technologies and electric vehicles
We support householders in Central and Southern Scotland to access low carbon technologies through tailored advice on the best options for them. This includes advice on sustainable energy technologies for the home, as well as advice on smart meters, tariffs and electric vehicles.
We’ll develop a personalised plan with relevant information, signposting to funding and further support.
We also provide guidance on how to get the most out of new measures such as solar panels, heat pumps and more.
To find out more and complete a call back form, visit our Green Energy Helpline page, or call 0800 008 7766. Lines are open Monday-Friday, 9am-5pm.